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| Job Title: |
Head of Operations & Business Development |
| Company: |
Advertiser |
| Salary: |
Negotiable |
| Location: |
Kuala Lumpur |
| Reference: |
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| Description: |
Our client is an established large local company as the secured payment services provider to financial institutions who are looking for a suitable talent to fill in the following position. If you meet the requirements and able to take up this exciting role, we invite you to contact us for a confidential discussion asap. |
| Responsibilities: |
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Ensure all e-channel services such as Card Business, FPX, IBG and Domestic Switch Business are provided satisfactorily and in accordance with statutory as well as regulatory requirements
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Monitor daily service performance, formulates preventive measures and capacity plans
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Coordinate with relevant parties to formulate customer security policies and other risk management controls of all e-channel services
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Develop risk base model to monitor unusual e-channels' activities
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Organize internal user training and customer education
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| Requirements: |
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Degree or above with major in Business Administration, Computer Studies, Information Technology or Banking
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At least 10 years relevant working experience in e-Commerce, Project Management or Risk Analysis, of which 3 years experience must be hands-on Banking or Financial industry. E-banking experience will be strongly desired
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Sound knowledge on online security and e-Banking services
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Previous exposure to fraud monitoring implementation is an added advantage
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Excellent problem solving skill, self-motivated and creative
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Able to work under pressure and be flexible
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Excellent interpersonal and communications skills with good command of English and Bahasa Malaysia
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With managerial skill to lead a team of several applications
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